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Mode of dispatch
The products of our range will be dispatched by DHL or UPS within Germany as well as to foreign countries.
Period of delivery
We will process your order immediately upon receipt. Delivery of your order currently takes place within 1 to 3 business days. On average, delivery within Germany takes 2 business days from receipt of order. Please check the list below to find out the delivery time for your country.
Destination areas
We deliver within Germany as well as to the following foreign countries: Austria, Belgium, Denmark, France, Great Britain, the Netherlands, Ireland, Italy, Liechtenstein, Lithuania, Luxembourg, Portugal, Switzerland, Spain and the USA.
Shipping charges
The shipping charges for the various countries are as follows:
| Germany |
free of charge
(delivery time 1 - 3 business days)
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| Shipment abroad* |
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| Belgium |
15,00 EUR (delivery time 7 - 21 business days)
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| Denmark |
15,00 EUR (delivery time 2 - 5 business days)
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| France |
15,00 EUR (delivery time 2 - 5 business days
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Great Britain
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15,00 EUR (delivery time 2 - 5 business days)
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| The Netherlands |
15,00 EUR (delivery time 2 - 5 business days)
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| Ireland |
20,00 EUR (delivery time 2 - 5 business days)
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| Italy |
20,00 EUR (delivery time 2 - 5 business days)
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| Lichtenstein |
15,00 EUR (delivery time 2 - 5 business days) |
| Luxembourg |
15,00 EUR (delivery time 2 - 5 business days)
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| Österreich |
15,00 EUR (Lieferzeit 1 - 3 Werktage)
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Poland
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15,00 EUR (delivery time 2 - 5 business days)
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| Portugal |
15,00 EUR (delivery time 2 - 5 business days)
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| Switzerland |
25,00 EUR (delivery time 2 - 5 business days) |
| Spain |
20,00 EUR (delivery time 2 - 5business days)
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| USA |
49,95 EUR (delivery time 10 - 15 business days) |
* = Please note that, in case of delivery to non-EU countries such as Switzerland, USA etc., authorities in the destination country will charge additional duties and fees.
Modes of payment in the online shop
| Germany |
Cash on delivery plus 6 EUR COD charge + 2 EUR DHL delivery charge
Credit card (Visa, Mastercard)
Cash in advance
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| Foreign countries |
Credit card (Visa, Mastercard)
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Further information can be found in our detailed Customer Information.
Important note
Unless otherwise agreed, delivery will take place ex warehouse Herford to the shipping address indicated by the customer. The goods will be shipped as DHL parcel within Germany as well as to foreign countries. e-nnovations is entitled to have the delivery carried out by another dispatch company. If a parcel is damaged by the parcel services in transit, please refuse to accept the parcel and have it returned by the parcel service. We will immediately dispatch the items ordered again.
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